Return and Exchange Policy

CAN I RETURN MY ORDER?
Returns are not accepted. Once an order is placed, it cannot be returned. Please ensure you purchase carefully, paying attention to the size and style that suits your needs.

CAN I EXCHANGE IT FOR A DIFFERENT SIZE?
Exchanges are not accepted. If you need a different style or size, please place a new order.

I RECEIVED A DAMAGED OR WRONG ITEM. WHAT SHOULD I DO?
If you receive a wrong or defective item, please contact support@hlwnrunning.com with your order number and include photos and videos of the unboxing process. If these requirements are not met, a refund will not be accepted.

Note:

• If you receive a damaged or wrong item, we will provide a 50% refund of the product price.